The Administrative Professional Studies certificate prepares students for entry level positions in varied office settings. The certificate combines a general education core with business and computer courses designed to emphasize both the technical and the communication skills necessary for success in the field. Upon graduating from this program the student will be able to prepare a variety of business documents; communicate orally and in writing; and manage routine office duties.
Contact: Kristine Ricker Choleva, (413) 552-2565, firstname.lastname@example.org
This course is the first half of the college composition sequence and focuses on expository writing, critical thinking, and research, with emphases on the following: critical reading and interpretation of nonfiction texts; engaging with and analyzing texts; using summary, paraphrase, and quotation; finding, evaluating and documenting sources; and writing with purpose. Students will produce approximately 3000 words of formal written work, including a documented research paper of at least 1250 words. 4 class hours Prerequisite: Appropriate scores on English placement tests or C- or better in ENG 095 or C- or better in ENG 097 and ENG 098, or C- or better in ENG 096 or ENG 099.
A study of the interpersonal and communication skills fundamental for success in the workplace. Students will hone their professional style as they study topics including professional behavior, interpersonal interactions, and civility as they relate to the workplace.
An introductory, hands-on course designed to provide an overview of microcomputer hardware and software currently available and to provide hands-on exposure to internet, e-mail, operating system, word processing spreadsheets, database and graphics applications. Students will not receive credit for CSI 111 and BUS 115. Keyboarding skills preferred, but not required.
Understand the fundamentals of computer nomenclature, particularly with respect to personal computer hardware and software and the World Wide Web; make use of the Web as a repository of the latest information and an integrated learning tool; develop an in-depth understanding of why computers are essential to the business world and society in general; focus on the computer as a valuable productivity tool, recognizing its position as the backbone of the computer industry and as a stand-alone and networked device; learn strategies for purchasing, installing, and maintaining a personal computer system; and learn to plan a career as a knowledge-worker in the information age. This course will enable students in any major to become computer literate. Students may not receive credit for both CSI 111 and BUS 115 or for both CSI 111 and CSI 101. Prerequisite: Eligibility for ENG 101
A focus on organizing, interpreting, assessing and communication mathematical data for quantitative decision making in the business environment. The problem solving, reasoning, and communication requirements in this course will help students make better decisions associated with common business functions such as: payroll and taxes; accounting; banking; both electronic and store-front retailing; insurance, and finance. The course will stress critical and logical thinking skills, number sense and estimation, evaluating and producing statistical information, basic financial decision making, some fundamentals of probability, and an overview of the important social implications underlying any numerical data. Prerequisite: BUS 115 or BUS 215 or CSI 111 and eligibility for MTH 095
This course will provide in-depth coverage of office productivity tools; including word processing, spreadsheets, database, presentation software and the integration of the components and the ability to apply the necessary software tools to solve common business problems. Security issues and solutions will be integrated into the course. Students will master advanced application skills which will provide valuable job skills. Upon successful completion of this course , the student will be eligible to take optional Microsoft Office Certified Application Specialist exams administered by the College for a fee. Prerequisites: BUS 115 or CSI 111
Emphasizes the fundamental principles of oral and written communication within an organizational setting. Techniques for writing various types of communication are studied, including the writing of news releases, policies, procedures, and performance appraisals, includes instruction in oral communication and the use of presentation software. Grammar, syntax, style, economy of expression, organization of thought, and clarity are stressed. Prerequisite: ENG 101
Provides accounting, business administration, and office administration students with the opportunity to apply classroom theory in an actual work setting in supervised positions related to their majors. Approximately 15-20 hours of work per week plus a 50-minute weekly seminar that includes discussion of topics related to success on the job and career exploration. Prerequisites: Sophomore status, approval of department chair, ACC 112 (for accounting and business administration students only), and either the completion of, or current enrollment in, two other ACC, BUS, HFM, or OTC courses.
This course provides students with a clear understanding of the job search process. Students will learn how to identify their skills and accomplishments, write a professional resume and cover letter, research industries and job listings, submit an electronic resume, and develop and practice effective job interview techniques. Online career resources, videos, group discussion, guest speakers, and case studies will be offered in this interactive and very useful class.
Business Electives: Choose two courses from the following: ACC, BUS, HCA, LAW, MGT, MKT, or SPO.
Depending on the course selection 80% of this program can be completed online.